Rajokiyo Shop – Privacy Policy

Effective Date: October 3, 2024

At Rajokiyo Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from rajokiyoshop.com. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

When you interact with Rajokiyo Shop, we collect the following types of information:

a. Personal Information

• When You Make a Purchase: Your name, email address, billing address, shipping address, payment information (credit card details, mobile payment info, etc.), and phone number.
• When You Create an Account: Your username, password, and any other optional information you provide.
• When You Contact Us: Your name, email address, and the content of your communication.

b. Non-Personal Information

• Browsing Data: We may collect data such as IP addresses, browser type, device information, pages viewed, time spent on our website, and the referring URL through cookies and other tracking technologies.
• Cookies and Tracking Technologies: Cookies are small files stored on your device that help us improve our website experience, track orders, and analyze site usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Fulfill Your Orders:

• Process transactions, deliver products, and communicate with you about your orders.

b. To Improve Our Services:

• Analyze how our customers use the website to make improvements, enhance user experience, and ensure our services meet your needs.

c. To Communicate With You:

• Send you emails related to your purchases, updates about our products, special offers, or customer service inquiries.

d. For Marketing Purposes:

• With your permission, we may use your contact information to send promotional emails and notifications about special offers, new products, or upcoming events.

e. To Prevent Fraud and Secure Data:

• Protect our website and customers from fraud or data breaches by using security protocols and tracking suspicious activity.

3. Sharing Your Information

We respect your privacy, and we do not sell, rent, or share your personal information with third parties except in the following situations:

a. Service Providers:

• We may share your data with third-party service providers (such as payment processors, shipping companies, and analytics tools) to help us deliver services on our behalf. These providers have limited access to your information solely for the purpose of performing specific tasks.

b. Legal Compliance:

• We may disclose your information if required to do so by law or in response to valid legal processes (such as subpoenas or court orders).

c. Business Transfers:

• If Rajokiyo Shop undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You will be notified of any such change in ownership.

4. How We Protect Your Information

We take your privacy seriously and employ various security measures to protect your data from unauthorized access or misuse, including:

• Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
• Access Controls: Only authorized personnel have access to your personal information, and their access is restricted to necessary functions.
• Data Retention: We retain your personal data only as long as it is necessary for the purposes stated in this policy or to comply with legal obligations.

5. Your Privacy Rights

You have the right to:

• Access and Correct Your Data: You may request access to the personal information we have about you and correct or update any inaccuracies.
• Delete Your Data: You can request the deletion of your account or any personal information we hold, subject to certain legal requirements.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any promotional email.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings, but note that disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality, such as navigating the site and using features like shopping carts.
• Performance Cookies: Help us understand how visitors use the site so we can improve user experience.
• Targeting/Marketing Cookies: Used to track user activity and display personalized ads based on browsing behavior.

7. Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of external sites, so we encourage you to review their privacy policies.

8. Children’s Privacy

Rajokiyo Shop is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us immediately, and we will take appropriate steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@rajokiyoshop.com

Phone: 01329-669775